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MailTrack Customer FAQ

Top Answers & How-to Guides

How do I Contact MailTrack Customer Service?

The question we are asked most often is about how to talk to MailTrack customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I track emails sent from multiple accounts?

MailTrack allows users to track emails from various accounts, provided each account is configured properly. A new unified...
Ask any question you have about MailTrack customer service, get an answer now.

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Overview and Installation

How do I install MailTrack?

To install MailTrack, visit mailtrack.io, select the option to add the extension for your browser like Chrome or Firefox, and...

What is MailTrack and how does it work?

MailTrack is an email tracking tool compatible with Gmail and Google Workspace, allowing users to see if recipients have opened...

What email clients are compatible with MailTrack?

MailTrack mainly supports Gmail as a browser extension and is compatible with Google Workspace accounts. Although it does not...

Is MailTrack available in multiple languages?

MailTrack provides its interface in various languages such as English, Spanish, and French, accommodating a wide user base....

Usage and Features

Is MailTrack free to use?

MailTrack does have a free plan that allows email tracking, but it includes some limitations such as the addition of a...

How do I access MailTrack features?

To use MailTrack features, a user should install the extension from their browser's store, log into Gmail, and then the...

Can I track emails sent from multiple accounts?

MailTrack allows users to track emails from various accounts, provided each account is configured properly. A new unified...

Can I use MailTrack for team collaborations?

MailTrack is mainly aimed at individual users but can aid team collaboration by sharing email tracking information. It enhances...

Troubleshooting and Support

What should I do if MailTrack isn't tracking my emails?

If MailTrack is not tracking emails, first verify that it is correctly installed and enabled in the browser. Ensure that...

How can I manage my MailTrack settings?

To manage MailTrack settings, users should go to the dashboard or settings menu by clicking the MailTrack icon. Here, they can...

What type of support does MailTrack offer?

MailTrack provides a variety of support options, including a comprehensive knowledge base with guides and troubleshooting...

Privacy and Limitations

How can I uninstall MailTrack?

To uninstall MailTrack, the steps differ by browser. In Chrome, access the "Extensions" menu and remove MailTrack. In Firefox,...

How does MailTrack ensure user privacy?

MailTrack prioritizes user privacy by collecting only essential data, complying with regulations, and using encryption for data...

Are there any limitations on MailTrack's tracking system?

MailTrack's tracking system has limitations, including dependency on whether the recipient displays images in emails and...

What are the differences between the free and paid versions of MailTrack?

MailTrack provides a free version with basic email tracking capabilities, but it includes limitations such as branding on...
We look to the MailTrack issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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