If MailTrack is not tracking your emails, there are several steps you can take to troubleshoot the issue. First, it is important to ensure that MailTrack is properly installed in your email client. If you are using Gmail, check that the MailTrack extension is enabled in your browser. Sometimes, browser extensions may become disabled or require an update.
Next, verify that you have enabled tracking for the specific email you are attempting to send. When composing an email, ensure that the MailTrack option for tracking is turned on. This can often be located in the composition window.
Additionally, check your email settings and make sure there are no restrictions that may prevent MailTrack from functioning, such as security settings or privacy features that block tracking pixels. If you are using a corporate or school email account, there might be policies in place that restrict tracking.
If all else fails, review the troubleshooting section of the official MailTrack website, as it may provide specific solutions or updates relevant to your situation. For more detailed assistance, check the current web page for any contact information or support resources that may be available.