What if an item is missing from my Loot Crate?

If a customer finds an item missing from their Loot Crate, it is important to first check the packing slip that comes with the crate. This slip typically lists all the items included in that particular crate. Occasionally, customers may overlook smaller items that can be tucked away within the packaging or hidden beneath packing materials. If the item is indeed missing after this initial check, the next step would be to gather relevant information, such as the order number, the specific crate in question, and a description of the missing item. This information will be helpful for any follow-up communications regarding the issue. At this point, the best course of action would be to visit the official Loot Crate website, where customers can find contact information to report missing items. The customer service team is typically equipped to handle such inquiries and will guide the customer through the process of resolving the issue. It is always advisable for customers to reach out as soon as they notice the missing item to expedite the resolution process. Customers can also check the FAQs section on the Loot Crate website, as it may contain additional information regarding missing items and the steps for making inquiries. Being prepared with all relevant details will help ensure a smooth communication experience and a speedy resolution for the missing item.