Can I return or exchange an item?

Crate & Barrel has a flexible return and exchange policy that allows customers to return or exchange items within a specified timeframe after purchase. Generally, items can be returned or exchanged within thirty days. However, it is important to note that certain conditions apply. For instance, items should be in their original condition, unused, and should have all tags and packaging intact. Crate & Barrel typically offers full refunds for most items, while some items, like personalized or final sale items, are not eligible for returns or exchanges. To initiate a return or exchange, customers can often visit a Crate & Barrel store location or process their return online through the website. Online orders may require shipping the items back, and customers are responsible for the return shipping costs unless the return is a result of an error on Crate & Barrel's part. It is advisable to keep proof of purchase, such as a receipt or a confirmation email, to facilitate the return process. For specific inquiries regarding the items you want to return or exchange, it may be best to refer to the official Crate & Barrel website for the most current information and guidelines, including contact information if further assistance is needed with the return process.