What is the return policy for furniture?

Crate & Barrel offers a flexible return policy for furniture purchases. We understand that sometimes items may not meet your expectations. If for any reason you're unsatisfied with your furniture purchase, we'll gladly accept returns within 30 days of delivery or pick-up. To qualify for a return, the furniture must be in its original condition and packaging. Please note that certain items, such as custom upholstery or furniture assembled at delivery, may have specific return restrictions. To initiate a return, simply contact our Customer Service team who will guide you through the process and provide a return authorization. Once the return is approved, we can assist in arranging pick-up or drop-off for your convenience. For more detailed information, please visit our Returns and Exchanges page.