LillianVernon.com Customer FAQ

Top Answers & How-to Guides

What is LillianVernon.com's Phone Number?

The question we are asked most often is about how to talk to LillianVernon.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on LillianVernon.com, click on the "Account" tab in the top right corner of the website. Then, select "Create...

Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions on our website. Keep an eye out for special offers and seasonal sales, where you...
Ask any question you have about LillianVernon.com customer service, get an answer now.

Recent LillianVernon.com Customer Questions

Please remove me from your email list. Have tried every morning for a month now, but to no avail. anthoula47@optonline.net

We're sorry to hear about your issue, but unfortunately, we don't have the power to remove emails from Lillian Vernon's mailing list. For security and privacy reasons we can't perform such requests. You can unsubscribe from their emails by clicking the "unsubscribe" link at the bottom of one of their emails, or reach out to their customer service directly for further assistance.
Asked Mar 18, 2024 3:23 PM

Help me with my LillianVernon.com customer service issue

Order Tracking

How can I track my order?

To track your order, simply log in to your account on our website and go to the "Order Status" section. There, you can view the current...

Newsletter Signup

How can I sign up for your newsletter?

To sign up for our newsletter, simply visit our website and locate the sign-up form. Enter your email address and any other required...

Account Creation

How do I create an account?

To create an account on LillianVernon.com, click on the "Account" tab in the top right corner of the website. Then, select "Create...

Payment Methods

What payment methods do you accept?

LillianVernon.com accepts a variety of payment methods to ensure convenient shopping for our customers. We currently accept major credit...

Returns and Exchanges

Can I return or exchange an item?

Yes, at LillianVernon.com, we strive to provide the best customer experience. If for any reason you are not completely satisfied with...

Shipping Policy

What is your shipping policy?

At LillianVernon.com, we aim to provide efficient and convenient shipping for our valued customers. Our shipping policy entails prompt For Standard shipping, please allow approximately 5-7 business days for delivery. If you require faster delivery, you may choose our Expedited or Express options at checkout. Please note that additional charges may apply for these expedited services. We strive to deliver your order accurately and in perfect condition. In case of any damage or discrepancy, please contact our customer service within 7 days of receipt, and we will promptly assist you in resolving the issue. To ensure a hassle-free shopping experience, kindly provide accurate shipping information during checkout. For any further inquiries, our dedicated customer support team is available to assist you via phone or email....

International Shipping

Do you offer international shipping?

Yes, we offer international shipping. At LillianVernon.com, we understand that our customers come from all corners of the globe. That's...

Personalization

Can I personalize an item?

Yes, you can personalize an item at LillianVernon.com. We offer a wide range of products that can be customized to add a personal touch....

Privacy Policy

What is your privacy policy?

At LillianVernon.com, we are committed to safeguarding your privacy and protecting your personal information. We value the trust you...

Delivery Deadlines

What are your holiday delivery deadlines?

Our holiday delivery deadlines vary depending on the shipping method and destination. For standard shipping within the continental...

Order Changes

Can I cancel or change my order?

Yes, you can cancel or change your order on LillianVernon.com. If you wish to cancel your order, please contact our customer service...

Discounts and Promotions

Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions on our website. Keep an eye out for special offers and seasonal sales, where you...
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