LillianVernon.com Customer FAQ

To track your order, simply log in to your account on our website and go to the "Order Status" section. There, you can view the current...

To sign up for our newsletter, simply visit our website and locate the sign-up form. Enter your email address and any other required...

To create an account on LillianVernon.com, click on the "Account" tab in the top right corner of the website. Then, select "Create...

LillianVernon.com accepts a variety of payment methods to ensure convenient shopping for our customers. We currently accept major credit...

Yes, at LillianVernon.com, we strive to provide the best customer experience. If for any reason you are not completely satisfied with...

At LillianVernon.com, we aim to provide efficient and convenient shipping for our valued customers. Our shipping policy entails prompt For Standard shipping, please allow approximately 5-7 business days for delivery. If you require faster delivery, you may choose our Expedited or Express options at checkout. Please note that additional charges may apply for these expedited services. We strive to deliver your order accurately and in perfect condition. In case of any damage or discrepancy, please contact our customer service within 7 days of receipt, and we will promptly assist you in resolving the issue. To ensure a hassle-free shopping experience, kindly provide accurate shipping information during checkout. For any further inquiries, our dedicated customer support team is available to assist you via phone or email....

Yes, we offer international shipping. At LillianVernon.com, we understand that our customers come from all corners of the globe. That's...

Yes, you can personalize an item at LillianVernon.com. We offer a wide range of products that can be customized to add a personal touch....

At LillianVernon.com, we are committed to safeguarding your privacy and protecting your personal information. We value the trust you...

Our holiday delivery deadlines vary depending on the shipping method and destination. For standard shipping within the continental...

Yes, you can cancel or change your order on LillianVernon.com. If you wish to cancel your order, please contact our customer service...

Yes, we frequently offer discounts and promotions on our website. Keep an eye out for special offers and seasonal sales, where you...