What is your shipping policy?

At LillianVernon.com, we aim to provide efficient and convenient shipping for our valued customers. Our shipping policy entails prompt processing of orders within 1-2 business days, excluding weekends and holidays. We offer various shipping options to accommodate your individual needs, including Standard, Expedited, and Express delivery services. For Standard shipping, please allow approximately 5-7 business days for delivery. If you require faster delivery, you may choose our Expedited or Express options at checkout. Please note that additional charges may apply for these expedited services. We strive to deliver your order accurately and in perfect condition. In case of any damage or discrepancy, please contact our customer service within 7 days of receipt, and we will promptly assist you in resolving the issue. To ensure a hassle-free shopping experience, kindly provide accurate shipping information during checkout. For any further inquiries, our dedicated customer support team is available to assist you via phone or email.