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Lifeworks Customer FAQ

Top Answers & How-to Guides

How do I Contact Lifeworks Customer Service?

The question we are asked most often is about how to talk to Lifeworks customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Lifeworks Customer Questions

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Signing Up and Access

How can I sign up for Lifeworks?

To sign up for Lifeworks, one should visit their official website and find the section for new users, which provides steps for...
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Is there a mobile app available for Lifeworks?

Yes, Lifeworks has a mobile application that makes it easier for users to access its services and resources on their...
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What are the eligibility requirements for using Lifeworks?

Lifeworks services are mainly available to employees or affiliates of organizations partnered with Lifeworks. Eligibility...
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Can I use Lifeworks if I live outside of the United States?

Lifeworks provides services globally, and individuals living outside the United States may access resources, though...
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Services Offered

What services does Lifeworks provide?

Lifeworks offers various services aimed at enhancing mental, emotional, and physical health for individuals and businesses. Key...
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What types of support can I receive through Lifeworks?

Lifeworks provides a variety of support services that focus on enhancing well-being and achieving a balanced lifestyle. These...
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What resources does Lifeworks provide for mental health support?

Lifeworks provides various mental health support resources, primarily through its Employee Assistance Program, which includes...
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What kind of educational resources does Lifeworks offer?

Lifeworks provides a wide array of educational resources focused on mental health, personal growth, and workplace wellness,...
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Employer Services

Can employers access Lifeworks services for their employees?

Yes, employers can provide Lifeworks services to their employees, including assistance programs and wellness solutions. These...
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What is the difference between Lifeworks services for individuals and businesses?

Lifeworks offers distinct services for individuals and businesses. Individual services aim at personal well-being and mental...
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Technical Support

How does Lifeworks ensure user privacy and data security?

Lifeworks prioritizes user privacy and data security by implementing strong security measures like encryption, regular security...
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What should I do if I encounter technical issues with the Lifeworks platform?

In case of technical issues with the Lifeworks platform, first, check your internet connection and ensure you're using a...
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How do I reset my Lifeworks password?

To reset a Lifeworks password, visit the login page and click the "Forgot Password" link. After entering your registered email,...
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Feedback and Costs

Are there any costs associated with using Lifeworks?

Costs for using Lifeworks can differ based on the services and employer arrangements. While many programs are often included in...
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How can I provide feedback about Lifeworks services?

To give feedback about Lifeworks services, users can often find a specific section on the website dedicated to feedback. This...
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How can I access Lifeworks resources during a crisis?

To access Lifeworks resources in a crisis, log in to your account on the Lifeworks platform. There, you will find tools like...
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