© GetHuman Inc.

Drizly Customer FAQ

Top Answers & How-to Guides

How do I Contact Drizly Customer Service?

The question we are asked most often is about how to talk to Drizly customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Drizly customer service, get an answer now.
Contact Drizly customer service

Recent Drizly Customer Questions

Help me with my Drizly customer service issue

Availability and Service Areas

Is Drizly available in my area?

To find out if Drizly serves your area, check your specific zip code or address. Availability differs across locations, and...
Read more

Can someone else receive my delivery?

Drizly permits another person to receive your delivery if they meet certain criteria, such as being at least twenty-one years...
Read more

Can I purchase alcohol for someone else to pick up?

Drizly permits customers to buy alcohol for another individual to collect, provided the pickup person is of legal drinking age....
Read more

Delivery Options and Issues

What are the delivery options and charges?

Drizly provides various delivery options that can include on-demand and scheduled services, with times varying by location and...
Read more

Can I track my order?

Yes, customers can track their orders with Drizly. After placing an order, an email or notification is sent with a tracking...
Read more

Are there options for contactless delivery?

Drizly offers contactless delivery options to enhance customer safety and convenience. Customers can request their orders to be...
Read more

What should I do if my delivery driver's arrival is delayed?

If the delivery driver is delayed while using Drizly, you can check the order status in the app or on the website for updates....
Read more

Payments and Fees

What forms of payment does Drizly accept?

Drizly provides various payment methods for customer convenience. Generally, major credit cards and some debit cards are...
Read more

Is there a membership or subscription fee for using Drizly?

Drizly does not impose any membership or subscription fees for customers. Users can order alcohol via the app or website, but...
Read more

Order Integrity and Safety

What is Drizly's return and refund policy?

Drizly's return and refund policy typically does not allow returns for alcohol purchases since they are perishable. However,...
Read more

Are there any restrictions on what I can order?

Drizly's product availability varies by location due to local laws and regulations. While customers typically find a variety of...
Read more

What if my order is damaged or missing items?

In cases of missing or damaged items in an order, it is crucial to act quickly for a resolution. Customers should first verify...
Read more

How does Drizly ensure the safety and legality of alcohol delivery?

Drizly upholds the safety and legality of alcohol delivery by following local laws, collaborating with licensed retailers, and...
Read more

How can I change the delivery address after placing an order?

Changing the delivery address on Drizly after placing an order requires contacting the local retailer, as they fulfill the...
Read more
We look to the Drizly issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Drizly issues reported to GetHuman

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!