What if my order is damaged or missing items?
If your order from Drizly arrives damaged or with missing items, we've got you covered. Please reach out to our customer support team within 24 hours of delivery with details and evidence of the issue. We will take immediate action to resolve the problem. Our dedicated team will ensure a replacement or refund for the affected items. To facilitate the resolution process, it would be helpful to provide photographs of the damaged items, if possible. At Drizly, customer satisfaction is our top priority, and we aim to provide a seamless and enjoyable shopping experience. Trust us to make it right and ensure you receive the products you ordered in perfect condition.
Answered Nov 2, 2023
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