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Lane Bryant Customer FAQ

Top Answers & How-to Guides

What is Lane Bryant's Phone Number?

The question we are asked most often is about how to talk to Lane Bryant customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I purchase items from Lane Bryant in-store and online with the same account?

Customers can shop both in-store and online with the same Lane Bryant account, ensuring a seamless experience. Purchases from...
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Order and Shipping

How can I track my order?

To track an order from Lane Bryant, visit their website and locate the order tracking section, where you will need your order...
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Do you offer international shipping?

Lane Bryant mainly caters to U.S. customers and does not usually provide direct international shipping. However, international...
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Store Information

What are Lane Bryant's store hours?

Store hours at Lane Bryant can differ by location and are influenced by holidays or events. Generally, stores open between 10...
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Does Lane Bryant have a size chart?

Lane Bryant does offer a size chart which includes measurements for key areas like bust, waist, and hips to help customers...
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Returns and Exchanges

What is Lane Bryant's return policy?

Lane Bryant's return policy allows returns of unworn, unwashed items within about sixty days of purchase, with all tags...
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Can I return or exchange items purchased online in-store?

Lane Bryant allows customers to return or exchange online purchases at their physical stores. Shoppers should bring the items,...
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What is your policy on final sale items?

Lane Bryant's policy on final sale items states that these items cannot be returned or exchanged after purchase. Such items...
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Products and Services

Does Lane Bryant offer plus-size clothing?

Lane Bryant specializes in plus-size clothing for women, offering a variety of stylish options including casual, work, and...
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Do you offer gift cards?

Lane Bryant offers gift cards, which are a great choice for gifting trendy items. These cards come in different amounts for...
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What is your policy on price adjustments?

Lane Bryant has a price adjustment policy that allows customers to receive a refund if an item they purchased was marked down...
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Can I purchase items from Lane Bryant in-store and online with the same account?

Customers can shop both in-store and online with the same Lane Bryant account, ensuring a seamless experience. Purchases from...
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Payment and Promotions

What payment methods does Lane Bryant accept?

Lane Bryant accepts various payment methods, including major credit cards, debit cards with Visa or MasterCard logos, and...
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What are the benefits of having a Lane Bryant credit card?

Customers using a Lane Bryant credit card can earn rewards, access exclusive promotions, enjoy member-only sales, and...
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Are there any sales or promotions happening now?

Lane Bryant regularly conducts sales and promotions throughout the year, featuring discounts on clothing and accessories. To...
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How can I sign up for Lane Bryant promotions and newsletters?

To enroll in Lane Bryant promotions and newsletters, visit their website to find the email subscription option, typically at...
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We look to the Lane Bryant issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Lane Bryant issues reported to GetHuman
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