Can I return or exchange items purchased online in-store?
Yes, Lane Bryant allows customers to return or exchange items purchased online in-store. We understand that sometimes items may not fit properly or meet your expectations. Our in-store return and exchange policy are designed to provide you with a convenient and hassle-free experience. Simply bring the unwanted item(s), along with the original receipt or packing slip, to any Lane Bryant store within 45 days of purchase. Our friendly store associates will be happy to assist you in processing your return or exchange. Please note that all returned items must be in their original condition with all tags attached. However, please be aware that online exclusive items may not be available for exchange in-store.
Answered Nov 1, 2023
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call Lane Bryant?
If you need to call Lane Bryant customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Lane Bryant