What is Lane Bryant's return policy?

Lane Bryant's return policy is designed to provide customers with a straightforward and hassle-free experience when it comes to returning items. Customers can return items purchased online or in-store within a particular time frame, which is typically within sixty days of the purchase date. For items to be eligible for a return, they must be unworn, unwashed, and with all original tags still attached. This requirement helps ensure that the quality and condition of the items are maintained for future customers. When returning items to a Lane Bryant store, customers should bring the receipt or proof of purchase, as this will facilitate the return process. If customers do not have a receipt, Lane Bryant may still be able to process the return based on the transaction history linked to their account or credit card, but this can depend on specific circumstances. For online returns, Lane Bryant generally provides customers with the option to print a return shipping label from their website. While returns made through the mail are accepted, customers may also have to cover the return shipping cost unless the item arrived damaged or incorrect. Exchanges are typically handled directly in stores, where customers can find their preferred size or style if available. For items purchased on sale, the policy may differ, so it is advisable to check the specific return guidelines associated with discounted items. For the most current information, including any updates to the return policy or special promotions, it is wise to refer to the official Lane Bryant website.