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Koboldtoys.com Customer FAQ

Top Answers & How-to Guides

What is Koboldtoys.com's Phone Number?

The question we are asked most often is about how to talk to Koboldtoys.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are the toys made from eco-friendly materials?

Yes, at Kobold Toys, we are dedicated to maintaining a sustainable and eco-friendly approach in manufacturing our toys. We understand...
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Shipping and Returns

What is the return policy?

Our return policy at Koboldtoys.com allows customers to initiate a return or exchange within 30 days of purchase. If you are not fully...
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How long does shipping usually take?

Shipping times vary depending on the destination and the shipping method chosen. At Kobold Toys, we strive to process and ship orders...
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Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed on Koboldtoys.com. We understand that circumstances may change, and...
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Can I track my order?

Yes, you can easily track your order on Koboldtoys.com. Once your order has been processed and shipped, you will receive a confirmation...
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Safety and Age

Are the toys safe for children of all ages?

Yes, our toys are carefully designed and tested to ensure safety for children of all ages. At Kobold Toys, we prioritize the well-being...
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International Shipping

Do you offer international shipping?

Yes, we proudly offer international shipping to customers worldwide. At Kobold Toys, we understand the importance of providing our...
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Are there any restrictions on where you ship?

Yes, we ship to most countries worldwide. However, there are a few restrictions on shipping destinations. Currently, we do not ship...
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Payment Methods

What payment methods do you accept?

We accept a variety of payment methods to provide you with convenient and secure options for your purchases. At Koboldtoys.com, you...
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Gift Options

Are gift wrapping and personalized notes available?

Yes, at Koboldtoys.com, we offer gift wrapping and personalized notes to make your gift extra special. When you check out, you will...
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Warranty

Do you have a warranty for your toys?

Yes, at Kobold Toys, we stand behind our products and offer a comprehensive warranty. We understand the importance of quality and durability...
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Bulk Orders

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. At Kobold Toys, we understand the importance of accommodating our customers' business needs....
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Material

Are the toys made from eco-friendly materials?

Yes, at Kobold Toys, we are dedicated to maintaining a sustainable and eco-friendly approach in manufacturing our toys. We understand...
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Help me with my Koboldtoys.com customer service issue

Ask any question you have about Koboldtoys.com customer service. We will do our best to get you answers right away.
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