What is the return policy?

Our return policy at Koboldtoys.com allows customers to initiate a return or exchange within 30 days of purchase. If you are not fully satisfied with your purchase, simply contact our customer service team with your order details and reason for return. We accept returns for items in their original condition, packaging, and with all accessories included. We offer a full refund to the original payment method or the option to exchange the product for another item of equal value. Please note that any shipping fees incurred during the initial purchase or return will not be refunded. For further details and assistance regarding returns, please refer to our Returns and Exchanges page on our website or contact our dedicated support team.