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JustFlowers.com Customer FAQ

Top Answers & How-to Guides

How do I Contact JustFlowers.com Customer Service?

The question we are asked most often is about how to talk to JustFlowers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping services?

Yes, JustFlowers.com offers gift wrapping services. We understand the importance of presentation when it comes to gifting, which is...
Ask any question you have about JustFlowers.com customer service, get an answer now.
Contact JustFlowers.com customer service

Ordering

How do I place an order?

To place an order on JustFlowers.com, simply navigate to our website and select the arrangement you would like to purchase. Add the...
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Can I make changes to my order after it has been placed?

Yes, you can make changes to your order after it has been placed. JustFlowers.com understands that situations may arise where modifications...
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Promotions

How do I redeem a coupon or promotional code?

To redeem a coupon or promotional code on JustFlowers.com, simply enter the code during the checkout process in the designated field....
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Delivery

Do you offer same-day delivery?

Yes, we offer same-day delivery for orders placed before our designated cutoff time. To ensure timely delivery, please place your order...
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Can I track the delivery of my order?

Yes, JustFlowers.com provides the option to track the delivery of your order. Once your order has been successfully processed and dispatched,...
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What if my recipient is not available at the time of delivery?

If the recipient is unavailable at the time of delivery, JustFlowers.com will attempt to leave the flowers with a neighbor, co-worker,...
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Payment

What payment methods do you accept?

We accept various payment methods to provide convenience to our customers. At JustFlowers.com, you can pay for your orders using major...
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Cancellation

What is your cancellation policy?

Our cancellation policy at JustFlowers.com allows customers to cancel their order within 24 hours of placing it for a full refund....
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Returns

What is your return/refund policy?

At JustFlowers.com, we understand that sometimes plans change or circumstances arise that require a return or refund. We offer a flexible...
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International

Do you offer international shipping?

Yes, JustFlowers.com offers international shipping services. We understand that sending flowers to loved ones across the globe is a...
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Personalization

Can I include a personalized message with my order?

Yes, you can include a personalized message with your order at JustFlowers.com. We understand the importance of adding a heartfelt...
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Gift Services

Do you offer gift wrapping services?

Yes, JustFlowers.com offers gift wrapping services. We understand the importance of presentation when it comes to gifting, which is...
Read more

Help me with my JustFlowers.com customer service issue

Ask any question you have about JustFlowers.com customer service. We will do our best to get you answers right away.
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