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Joyjewelers.com Customer FAQ

Top Answers & How-to Guides

What is Joyjewelers.com's Phone Number?

The question we are asked most often is about how to talk to Joyjewelers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer engraving services?

Yes, JoyJewelers.com offers engraving services. We understand the importance of personalization and creating unique pieces. Our skilled...
Ask any question you have about Joyjewelers.com customer service, get an answer now.
Contact Joyjewelers.com customer service

Ordering Information

How can I find my ring size?

To find your ring size, you can measure the circumference of your finger using a strip of paper or a piece of string. Wrap the paper...
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Can I track my order?

Yes, you can track your order on JoyJewelers.com. Once your order has been shipped, you will receive an email notification containing...
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What forms of payment do you accept?

At Joyjewelers.com, we strive to make your shopping experience as convenient as possible. We accept various forms of payment to cater...
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Returns and Exchanges

What is the return policy?

Our return policy at JoyJewelers.com allows customers to return any item purchased within 30 days of the delivery date for a full refund...
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Shipping and Delivery

Do you ship internationally?

Yes, Joyjewelers.com offers international shipping. We understand that our customers come from all around the world and we strive to...
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How long does shipping take?

At JoyJewelers.com, we understand the anticipation of receiving your purchase. We strive to provide prompt and efficient shipping services....
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Product Authenticity

Are the products on Joyjewelers.com genuine?

Yes, all products available on Joyjewelers.com are genuine. We take pride in offering only authentic and high-quality jewelry to our...
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Customization Options

Can I customize a piece of jewelry?

Yes, at Joyjewelers.com, you have the option to customize your own unique piece of jewelry. We understand that everyone has their own...
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Do you offer engraving services?

Yes, JoyJewelers.com offers engraving services. We understand the importance of personalization and creating unique pieces. Our skilled...
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Gift Services

Are gift receipts available?

Yes, gift receipts are available at Joyjewelers.com. We understand the importance of giving the perfect gift, and sometimes, the recipient...
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Warranty Policy

What is your warranty policy?

Our warranty policy at Joyjewelers.com ensures that our customers receive high-quality products and lasting satisfaction. We stand...
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Help me with my Joyjewelers.com customer service issue

Ask any question you have about Joyjewelers.com customer service. We will do our best to get you answers right away.
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