What is your warranty policy?

Our warranty policy at Joyjewelers.com ensures that our customers receive high-quality products and lasting satisfaction. We stand behind the craftsmanship of all our jewelry items and offer a one-year warranty against any manufacturing defects. This policy guarantees that if any issues arise due to craftsmanship within one year of purchase, we will either repair or replace the item at no additional cost to the customer. However, our warranty does not cover damages caused by normal wear and tear, improper maintenance, or accidents. We recommend taking proper care of your jewelry and following our maintenance guidelines to extend its lifespan. With our warranty policy, we strive to deliver exceptional products and dependable service, providing our customers with peace of mind and confidence in their purchases.