Can I cancel or modify my order once it has been placed?

Yes, you can cancel or modify your order with Jos A. Bank, but only if it hasn't entered the processing stage. Once an order has been processed, it cannot be changed or canceled. To cancel or modify your order, you need to contact customer service as soon as possible. They will assist you in determining the status of your order and will take any necessary action to cancel or modify it if it is still possible. It is important to act promptly because once your order is being prepared for shipping, it cannot be altered. Jos A. Bank strives to provide excellent customer service and will do their best to accommodate your request before the order is processed.