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Can I cancel or modify my order once it has been placed?

Asked 2 years ago
Once an order is placed with Jos A. Bank, the ability to cancel or modify it may depend on various factors, such as the current status of the order and the policies in place at the time of purchase. Generally, if an order is still in processing and has not yet been shipped, there might be an opportunity to make changes or cancel it. However, once the order has been dispatched, it typically cannot be altered or canceled. To determine the specific options available for your situation, it is advisable to consult the current Jos A. Bank website, where they often provide detailed information regarding order modifications and cancellations. In some cases, reaching out directly to their customer service team can yield assistance in addressing any changes needed with your order. It is always best to act quickly if you wish to modify or cancel an order, as there are time constraints involved.
Answered Aug 14th 2025

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