Can I change my order after it has been placed?

Asked 7 months ago
Once an order has been placed, we strive to process it promptly to ensure timely delivery. Since our production process begins immediately, changes to an order are difficult to accommodate. However, we understand that unforeseen circumstances may arise, or you might have a change of heart. In such cases, we advise you to contact our customer service team as soon as possible to assess if any modifications can be made. While we cannot guarantee changes, we will do our best to assist you. It is important to note that, due to individual customization and personalization, certain items may not be eligible for alterations. We recommend reviewing your order thoroughly before finalizing it to avoid any inconvenience.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Jostens?

If you need to call Jostens customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Jostens

Jostens

Find a list of many popular Jostens questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call JostensJostens Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!