What is Jos A. Bank's return policy?
Jos A. Bank offers a flexible and customer-friendly return policy to ensure ultimate satisfaction. If you are not completely satisfied with your purchase, simply return it within 90 days of the purchase date for a full refund. The returned item should be in unworn, unwashed, and undamaged condition with all the original tags attached. Returns can be made by mail, or at any Jos A. Bank store. For returns by mail, a prepaid return label is provided, and the cost of return shipping will be deducted from the refund. Exchanges can also be made in-store. For personalized items or worn or altered clothing, returns may not be accepted. Jos A. Bank’s return policy strives to provide a hassle-free shopping experience for their customers.
Answered Nov 1, 2023
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