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Johnson & Johnson Customer FAQ

Top Answers & How-to Guides

What is Johnson & Johnson's Phone Number?

The question we are asked most often is about how to talk to Johnson & Johnson customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What are the different product categories offered by Johnson & Johnson?

Johnson & Johnson has a wide array of product categories, including consumer health items like skincare and personal care,...
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Are Johnson & Johnson products tested on animals?

Johnson & Johnson is committed to reducing animal testing in its products, emphasizing ethical practices and pursuing...
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What is the shelf life of Johnson & Johnson products?

The shelf life of Johnson & Johnson products varies based on type and formulation, typically lasting two to three years if...
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Are Johnson & Johnson products safe for sensitive skin?

Johnson & Johnson provides various products that are made for sensitive skin, ensuring thorough testing for gentleness....
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Can I use multiple Johnson & Johnson products together?

Using multiple Johnson & Johnson products is generally safe and can be effective together, but it is important to read labels...
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Are Johnson & Johnson products suitable for all ages?

Johnson & Johnson products cater to various age groups, particularly families, and include items safe for infants, like baby...
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What ingredients are used in Johnson & Johnson products?

Johnson & Johnson offers a diverse range of products with ingredients that vary by item and purpose. Baby products often...
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Do Johnson & Johnson products contain any allergens?

Johnson & Johnson pays close attention to allergens in its products, which may include fragrances and preservatives. Consumers...
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Usage Guidance

Can I use Johnson & Johnson products during pregnancy?

Johnson & Johnson offers a variety of products that are generally deemed safe for pregnant individuals. However, it is vital to...
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What should I do if I experience a reaction to a Johnson & Johnson product?

If a reaction to a Johnson & Johnson product occurs, it is crucial to stop using it immediately. Consulting a healthcare...
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Availability and Updates

Where can I find Johnson & Johnson products in my country?

Johnson & Johnson products can be found in pharmacies, larger supermarkets, and online retailers across many countries....
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Are Johnson & Johnson products available for wholesale purchase?

Johnson & Johnson's product availability for wholesale purchases depends on the category and location. Healthcare providers,...
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How can I subscribe to updates about Johnson & Johnson products?

To receive updates about Johnson & Johnson products, interested individuals should visit the official website, where they can...
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Sustainability and Community

Are there any sustainability efforts by Johnson & Johnson?

Johnson & Johnson is actively promoting sustainability through various initiatives, including goals for reducing carbon...
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What initiatives does Johnson & Johnson support for community health?

Johnson & Johnson engages in various community health initiatives, including the Health for Humanity platform, which enhances...
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We look to the Johnson & Johnson issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Johnson & Johnson issues reported to GetHuman
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