Does Jackson Hewitt Get You the Biggest Refund?

Jackson Hewitt strives to provide affordable and accurate tax preparation solutions that yield maximum returns on your taxes. In this regard, they've developed this guide, in partnership with GetHuman, to shine a light on whether using the service could attract the biggest refund. It contains information on the company's accuracy and maximum refund guarantee policy, how to file for tax returns with Jackson Hewitt, and some highlights of the available tax preparation plans.

Christian Allen is the editor / author responsible for this content.
Dec 28, 2020

Jackson Hewitt Tax Service Inc, marketed as Jackson Hewitt, is a reputable tax preparation service provider headquartered in Jersey City, New Jersey. The company handles over two million tax returns every year, covering federal, state, and local income tax preparations. It has over 6,000 company-owned and franchised locations countrywide, with 3,000 of them located in Walmart Stores. To widen its reach, Jackson Hewitt offers online and mobile tax filing options.

Does Jackson Hewitt get you the biggest refund?

To get you the biggest or rather maximum refund, Jackson Hewitt provides its clients with accuracy and a full refund guarantee. The agreement, otherwise referred to as the Lifetime Accuracy Guarantee, states that if an error occurs when filing your returns using the company's resources, you may receive reimbursements for any penalties or interests through your local office.

However, the guarantee may only work if you notify the management within 30 days of receiving the initial notice from a taxing authority. During this time, you should also provide all the necessary documents relevant to your case.

The accuracy and maximum guarantee policy exclusive to federal tax refunds maintain that if you feel that you deserve a better refund, Jackson Hewitt may return the tax preparation fees directly related to the filed returns. In this context, fees paid for other products and services are excluded, and upon completion of the process, you will receive an additional 100 dollars.

With that in mind, you could be needing some help to file your returns with Jackson Hewitt. As aforementioned, Jackson Hewitt not only has thousands of physical locations countrywide, but it also has online and mobile tax preparation solutions.

To file for tax refunds with Jackson Hewitt online, you can follow the steps below to guide you along the way;

  • Visit www.jacksonhewitt.com.
  • If you're new to the platform, choose "Create an account."
  • If you already have an active account, select the "Sign in" option.
  • Follow the step-by-step guide to file your tax returns.
  • Once you're done, you may be able to integrate your W-2 details with your tax returns.

If you choose to visit Jackson Hewitt's 6,000 locations to satisfy your tax preparation needs, here's a few helpful tips on how to go about it;

Once you've done this, you'll need to have the following requirements in hand before making your visit;

  • W-2 form, earning statements, or pay stub for your W-2 download.
  • Driver's license
  • Social security card or cards, if multiple.
  • A copy of the previous year's state and federal tax returns.
  • Other relevant information, such as social security numbers and birth dates.
  • Tax documents related to educational and medical expenses.
  • Tax documents associated with interest and mortgage payments.
  • Forms 1099, where applicable.

With that in mind, if you need help choosing among Jackson Hewitt's three tax preparation plans, below are some highlights of each program.

  • The free edition

This package is ideal for simple returns, including state filing. However, you have to claim the standard deductions, which means that you can't itemize. The free edition is eligible for individuals that earn less than 100,000 dollars. Such persons must only have W-2 or unemployment income.

  • The Deluxe edition

This edition's recommended for individuals with more complex tax preparation needs, including retirement income earners, homeowners, and parents. The issues it covers include child tax credit, child and dependent care credit, student loans, and educator expenses.

  • The Premier edition

This package is specifically tailored for small business owners, self-employed individuals, and anyone with an income exceeding 100,000 dollars. It focuses on tax particulars about rental property expenses and income.

Alternatively

If you need additional information on Jackson Hewitt's accuracy and maximum refund guarantee, feel free to contact the customer care representatives on staff.

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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