What is Jackson Hewitt's refund policy if there's an error in my tax return?
Jackson Hewitt is committed to accuracy and stands behind their work. If an error occurs in your tax return prepared by Jackson Hewitt, they are here to help. Jackson Hewitt provides a Maximum Refund and 100% Accuracy Guarantee. In case of an error, Jackson Hewitt will reimburse you for any penalties and interest resulting from their mistake. However, it is important to note that Jackson Hewitt's guarantee does not cover errors resulting from incorrect or inadequate information provided by the taxpayer, or any fraudulent activity. To take advantage of this guarantee, you must notify Jackson Hewitt within 15 days of receiving notice of the error, and deliver the necessary documents for review. Rest assured, Jackson Hewitt is dedicated to ensuring your tax return is accurate and will work with you to resolve any errors promptly and efficiently.
Answered Nov 2, 2023
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