How Do I Book a Trip with Intercontinental Hotels?

When traveling, a stay at an Intercontinental Hotel (IHG) is guaranteed to be a clean, comfortable stay. IHG allows travelers to book rooms at one of its thousands of locations online via the website, through the mobile app, by calling the hotel or customer service directly, or by hiring a travel agent to take care of the details.

Jeff Whelpley is the editor / author responsible for this content.
Jul 13, 2023

Being the umbrella for a number of well-known hotels from Holiday Inn to Regent to Crown Plaza, booking a trip with Intercontinental Hotels doesn't have to be difficult, but how do you book a trip with one of its hotels? You can find out more about the hotels under Intercontinental and where its hotels are located by calling customer support here, and below are ways to book with the chain.

Booking with Intercontinental Hotels and Resorts (IHG)

There are four primary ways you can book a stay at an IHG location: online, via the app, over the phone or by using a travel agent.

Online Booking

To book your IHG stay on the website, complete the following steps:

  1. Open Intercontinental Hotels on your computer.
  2. Log into your account or continue as a guest.
  3. Enter the name or zip code for your destination.
  4. Add your travel dates.
  5. Select the number of rooms and guests (both adult and children).
  6. Designate the type of rate you want to search such as a special rate for AARP members or Rewards Member rates.
  7. Click the "Search" button.
  8. Hit the "Select Hotel" button to view the available rooms at the hotel you want to stay in.
  9. Choose the room you want by hitting "Select."
  10. Add your information including name, address, phone number and payment details.
  11. Click "Book Reservation" to complete the process.

Booking Via App

To book your IHG stay via the mobile app, do the following:

  1. Open the IHG app on your mobile device.
  2. Log into your rewards account or continue as a guest.
  3. Enter the destination you are traveling to.
  4. Add the dates of travel.
  5. Set the number of rooms and guests and tap "Search."
  6. Tap the hotel you wish to stay at.
  7. Select "View Rooms" to see which rooms and rates are available.
  8. Pick the room type you want to reserve and tap "View Prices."
  9. Some rates are member exclusive, so if you are not a rewards member, you can join the program when making your reservation.
  10. Tap "Select" to choose the room you want.
  11. Enter your name and payment details.
  12. Click "Book Reservation" to complete the process.

Telephone and Travel Agent Reservations

You can call the hotel directly to see about booking a room, or you can call Intercontinental Hotels' customer support here. You also have the option of having your entire travel package, including your IHG stay, locked in by a travel agent.

Reserving your room at IHG is easy and you have multiple ways to lock in your stay. For more information or assistance with a reservation, call IHG customer support here.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Book a Trip with Intercontinental Hotels?

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