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Holiday Inn Customer FAQ

Top Answers & How-to Guides

What is Holiday Inn's Phone Number?

The question we are asked most often is about how to talk to Holiday Inn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Holiday Inn Customer Questions

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General Inquiry

What are the check-in and check-out times at Holiday Inn?

Check-in and check-out times at Holiday Inn can typically be around 3:00 PM and 11:00 AM, respectively. However, these times...
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What amenities are available at Holiday Inn?

Holiday Inn provides various amenities such as free high-speed Internet, on-site dining, meeting rooms, and fitness centers....
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What is the cancellation policy at Holiday Inn?

Cancellation policies at Holiday Inn vary by location and reservation type. Generally, guests can cancel up to twenty-four...
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What loyalty programs are available at Holiday Inn?

Holiday Inn is part of the IHG Rewards program, which provides benefits for stays at its hotels and others under the IHG...
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Are there any special offers or discounts at Holiday Inn?

Holiday Inn often has various special offers and discounts, such as early booking rates, package deals, and seasonal...
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Family and Pets

Do children stay free at Holiday Inn?

Holiday Inn typically allows children under 18 to stay free when sharing a room with an adult, though restrictions may apply...
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Are pets allowed at Holiday Inn?

Pet policies at Holiday Inn properties can vary by location and type. While some hotels welcome pets, others may have...
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Room and Services

Is Wi-Fi included in the rooms at Holiday Inn?

Most Holiday Inn locations offer complimentary Wi-Fi in guest rooms and common areas to keep guests connected. However,...
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Do Holiday Inn hotels have a gym?

Many Holiday Inn hotels offer fitness facilities, but availability varies by location. Holiday Inn Express and Holiday Inn...
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Is breakfast included in the room rate at Holiday Inn?

The inclusion of breakfast in the room rate at Holiday Inn depends on the specific hotel and booking type. Many Holiday Inn...
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Do Holiday Inn hotels have parking facilities?

Holiday Inn hotels generally offer parking options, but the type and availability vary by location. Some have on-site parking,...
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Are there smoking rooms available at Holiday Inn?

Many Holiday Inn locations prioritize non-smoking policies to enhance guest health, though some may still provide designated...
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Transportation and Facilities

Are there meeting or event spaces at Holiday Inn?

Holiday Inn locations typically feature versatile meeting and event spaces for various occasions, equipped with essential...
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Do Holiday Inn hotels offer airport shuttle services?

Many Holiday Inn hotels offer airport shuttle services, but availability depends on the location. Larger hotels near major...
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How do I make a group reservation at Holiday Inn?

To make a group reservation at Holiday Inn, first assess the number of rooms and dates needed. The official Holiday Inn website...
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We look to the Holiday Inn issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Holiday Inn issues reported to GetHuman
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