How Do I Elect Ebills in My HSBC Account?

Elect to receive your HSBC bills electronically. Select the "eBills" option. You need an active account and a valid email address to sign in to HSBC Internet Banking. Go to "Personal Finances". Click "Account Services". Choose "Account Management", then "Account Profile", "Personal Details" and "eBills". Select the bills you want to receive electronically by ticking the box. Review and choose "Submit". The bank will activate your eBills.

Christian Allen is the editor / author responsible for this content.
May 15, 2023

Setting up eBilling allows you to receive your HSBC statements online instead of by mail. Electing eBills in your HSBC account also helps you conveniently receive paperless bank statements, credit card statements and debit card transactions every month.

With eBilling, you can view bills anytime at your convenience. Below are the steps to elect eBills in your HSBC account.

1. Log Into My HSBC Account

The first step to electing eBills in your HSBC account is to log into the account. Begin by going to the HSBC website and then clicking the login button.

It will direct you to the login page. Enter your email or mobile phone number and password. Click the "Sign In" button.

2. Click My Profile

To do this, go to "My Profile" in HSBC and click the link to eBill. Now, enter your email address under "eBill Details". This is where HSBC sends your eBills.

After that, choose the period for receiving your e-bills. For example, if you want to get your e-bill monthly, click the corresponding drop-down menu and select monthly. Then, select the "Save Settings" button.

3. Review and Submit

You can review and submit your eBills directly in the app. Just click on eBills and choose the correct document. Next, tap "Review" and check that all the information the system displays is correct. Tap on "Save" to submit it.

4. Confirmation Email

Once the above steps are complete, you'll receive a confirmation email to verify your email address. Click "Activate Account". To activate your HSBC eBills account, click the "Confirm" button in the activation email. 

Re-login to your HSBC account to continue setting up the eBills service. You can also update any eBills details for existing accounts by clicking Account Settings.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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