How Do I Send an Ach Payment from My HSBC Account?

HSBC allows customers to make ACH payments to any US bank or credit union in minutes or days (depending on the institution), with limits ranging from $10 to $50,000 for most transfers. You can add a payee to your account online and schedule a one-time or recurring payment with a few clicks on the screen.

Jul 13, 2023

Sometimes you need to move funds from your HSBC account to another bank, but how do you send an ACH (automatic clearing house) payment from your HSBC account? You can learn more about HSBC accounts and services by calling customer support, and below are the steps to sending anĀ ACH payment.

Terms for ACH Transfers

It's important to understand the terms for sending ACH payments through HSBC. HSBC has the following guidelines:

  • You must use an HSBC deposit account to send funds.
  • Funds can be transferred to any United States financial institution, including credit unions and banks.
  • The minimum amount for an ACH transfer is $10.
  • The maximum amount is $50,000.
  • Transactions can be one-time payments or recurring payments.
  • HSBC will send emails to update you on the transfer status from the date you request the transfer to the date it is processed and completed.
  • Real-Time Payment Network transfers have limits of $2500-5000 daily.

How to Make an ACH Transfer

To make an ACH payment, you must do the following:

  1. Log into your HSBC online account access via computer or mobile app.
  2. Navigate to the "My Accounts" page.
  3. Click "Bank to Bank Transfers" under the "Useful Links" bar.
  4. Select "Add New Account" if you have not already added the payee (you will need the routing and account numbers and account type for the payee account).
  5. HSBC will verify the account and notify you via email once the account is verified. Verification can be completed in less than a minute in most cases but can take two to three business days, depending on the institution.
  6. After you receive verification, go back to the "Bank to Bank Transfer" page and enter the payment amount.
  7. Select the HSBC deposit account you will move funds out of.
  8. Click the bank the funds will be transferred to.
  9. Enter the date to send the funds.
  10. For recurring funds, select "Make Recurring" from the drop-down menu.
  11. Click "Continue"
  12. Follow the on-screen prompts.
  13. Monitor your email for confirmation the transfer was successful.

Using the steps above, HSBC makes it easy for customers to process ACH transfers in minutes or days. For more information or assistance, contact HSBC customer support.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Send an Ach Payment from My HSBC Account?

Why does GetHuman Write How-to Guides for HSBC Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like HSBC in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Send an Ach Payment from My HSBC Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

HSBC

Asked a year ago
Updated 9 months ago
Viewed 578,297 times
HSBC
HSBC transfer funds
HSBC ACH transfer
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!