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Gumtree Customer FAQ

Top Answers & How-to Guides

How do I Contact Gumtree Customer Service?

The question we are asked most often is about how to talk to Gumtree customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Gumtree Customer Questions

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General Information

What is Gumtree and how does it work?

Gumtree is an online classifieds site that enables individuals to buy, sell, and trade a variety of goods locally. Users can...
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Does Gumtree have a mobile app?

Gumtree offers a mobile app that improves user experience by enabling browsing, ad posting, and user communication from mobile...
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Is Gumtree available in multiple countries?

Gumtree operates in various countries, starting from its roots in the United Kingdom. It has expanded to locations like...
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Buying on Gumtree

How can I buy items on Gumtree?

To purchase items on Gumtree, users should start by visiting the website or app to browse categories. They can use search...
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What payment methods are recommended for transactions on Gumtree?

For transactions on Gumtree, it is best to use secure payment methods like bank transfers or PayPal, avoiding cash. These...
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Can I negotiate the price on Gumtree?

Yes, it is common and often encouraged to negotiate prices on Gumtree. Sellers generally expect price inquiries and may be open...
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Selling on Gumtree

How can I sell items on Gumtree?

To sell items on Gumtree, users need to create an account, log in, and post an ad. They should choose the right category, write...
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What categories can I list items under on Gumtree?

Gumtree provides a variety of categories for listing items, including furniture, electronics, vehicles, property, clothing,...
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How can I edit or delete my listing on Gumtree?

To edit or remove a listing on Gumtree, a user must first log into their account and access the "My Ads" section. There, they...
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What should I do if my item sells on Gumtree?

When an item sells on Gumtree, the seller should promptly remove the listing, communicate with the buyer about transaction...
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How can I improve the visibility of my listing on Gumtree?

To enhance a Gumtree listing's visibility, sellers should craft a detailed description with relevant keywords, use high-quality...
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Ads and Fees

Is there a fee for posting ads on Gumtree?

Gumtree usually allows users to post standard ads for free, but some premium listings or specific categories might require...
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Can I set alerts for specific types of ads on Gumtree?

Yes, users can establish alerts on Gumtree for particular ad types, which allows them to receive notifications about new...
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Safety and Reporting

How do I report scams or fraudulent listings on Gumtree?

To report scams or fraudulent listings on Gumtree, users should find the "Report this ad" option on the listing page to provide...
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What user safety tips should I follow when using Gumtree?

When engaging with others on Gumtree, users should prioritize their safety by meeting in public, bringing a friend, researching...
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