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Government Employee Health Association Customer FAQ

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What is Government Employee Health Association's Phone Number?

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Recent Government Employee Health Association Customer Questions

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Provider Information

How do I find a network healthcare provider?

To locate a network healthcare provider under GEHA, members should visit the official website to use the provider directory....

Can I keep my current healthcare provider if I join GEHA?

When joining GEHA, the ability to keep your current healthcare provider depends on the selected health plan and its network. If...

Can I access telehealth services outside of my network?

Telehealth services through Government Employee Health Association may be available even for out-of-network providers,...

Plan Eligibility and Benefits

Who is eligible to join GEHA?

Government Employee Health Association membership is available primarily to current and retired federal employees, along with...

What types of health insurance plans does GEHA offer?

Government Employee Health Association, or GEHA, provides several health insurance plans, including High Option and Standard...

What are the eligibility criteria for applicant families?

Eligibility for Government Employee Health Association plans usually involves being a federal employee, retiree, or their...

Costs and Coverage

What is the cost of GEHA health insurance plans?

The cost of GEHA health insurance plans depends on factors like plan choice, location, and enrollment status. With various...

What services are covered under GEHA health insurance plans?

GEHA health insurance plans vary in coverage but generally include routine medical care, preventive services, hospitalizations,...

What are the out-of-pocket costs associated with GEHA plans?

Out-of-pocket expenses for GEHA plans depend on the selected plan and typically include monthly premiums, deductibles,...

Enrollment and Changes

Can I switch my GEHA health insurance plan during open enrollment?

Yes, individuals can change their GEHA health insurance plan during open enrollment, a period intended for members to reassess...

Are there any upcoming changes to GEHA plans that members should know about?

While there are no specific updates available, GEHA members should regularly check the official website for any changes to...

Can I change my healthcare plan during the year?

Changing a healthcare plan with the Government Employee Health Association is usually permitted during open enrollment or due...

Support and Resources

Are there any wellness programs or resources offered by GEHA?

Government Employee Health Association offers a range of wellness programs and resources aimed at enhancing physical and mental...

What assistance does GEHA offer for patients with chronic illnesses?

The Government Employee Health Association offers resources and programs for chronic illness management, including health...

What resources does GEHA provide for mental health support?

Government Employee Health Association offers an array of mental health resources, including access to behavioral health...

Does GEHA offer any learning materials for new members?

GEHA provides various resources and educational materials to help new members understand their benefits and plans. This...

What measures does GEHA take to promote member wellness?

GEHA promotes member wellness through various programs that include health assessments, fitness and nutrition resources,...

Claims and Management

How does GEHA work with government agencies to provide health benefits?

GEHA partners with government agencies to offer tailored health benefits for federal employees and their families. It operates...

How does GEHA manage claims processing for its members?

The Government Employee Health Association (GEHA) uses a structured claims processing system focusing on efficiency and...
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