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GoToMeeting Customer FAQ

Top Answers & How-to Guides

How do I Contact GoToMeeting Customer Service?

The question we are asked most often is about how to talk to GoToMeeting customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I share my webcam video during a GoToMeeting session?

Yes, you can share your webcam video during a GoToMeeting session. GoToMeeting allows participants to enable their webcam and share...
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Technical Support

How Do I Change the Background on GoToMeeting?

When you create a meeting on the GoToMeeting hub page or app, you are allowed to select a background for the meeting. You also have...
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Usage

How Do I Use GoToMeeting?

You can use a wide variety of tools on the GoToMeeting web-based application. Many of the features are relatively easy to use while...
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How Do I Share My Screen on GoToMeeting?

Learn how to screen share on GoToMeeting.
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Can I record a GoToMeeting session?

Yes, you can record a GoToMeeting session. GoToMeeting provides a built-in recording feature that allows you to capture audio, screen...
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Can I share my webcam video during a GoToMeeting session?

Yes, you can share your webcam video during a GoToMeeting session. GoToMeeting allows participants to enable their webcam and share...
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Setup and Installation

How Do I Download GoToMeeting?

GoToMeeting is an internet-based service that allows you to hold one on one video calls, conference video calls as well as stream videos....
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Can I join a GoToMeeting without downloading the software?

Yes, you can join a GoToMeeting without downloading the software. GoToMeeting offers a web-based option where you can join meetings...
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Customization

How Do I Make a Custom GoToMeeting?

GoToMeeting is a service that allows you to hold videocalls. You can make a custom meeting by personalizing your virtual meeting room....
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Compatibility

What are the system requirements to use GoToMeeting?

To use GoToMeeting, you need a computer or laptop with a supported operating system like Windows 10, 8, or 7, or macOS 10.13 or later....
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Is GoToMeeting compatible with Mac computers?

Yes, GoToMeeting is fully compatible with Mac computers. Whether you own a MacBook, iMac, or Mac Mini, you can effortlessly join or...
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Joining a Meeting

Can I join a GoToMeeting from a web browser?

Yes, you can join a GoToMeeting from a web browser. GoToMeeting offers the flexibility to join meetings directly from your preferred...
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Help me with my GoToMeeting customer service issue

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FAQ Table of Contents

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