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GoToMeeting Customer FAQ

Top Answers & How-to Guides

How do I Contact GoToMeeting Customer Service?

The question we are asked most often is about how to talk to GoToMeeting customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent GoToMeeting Customer Questions

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Using GoToMeeting

How Do I Change the Background on GoToMeeting?

When you create a meeting on the GoToMeeting hub page or app, you are allowed to select a background for the meeting. You also...
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How Do I Use GoToMeeting?

You can use a wide variety of tools on the GoToMeeting web-based application. Many of the features are relatively easy to use...
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How Do I Make a Custom GoToMeeting?

GoToMeeting is a service that allows you to hold videocalls. You can make a custom meeting by personalizing your virtual...
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How Do I Share My Screen on GoToMeeting?

Learn how to screen share on GoToMeeting.
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Can I share my webcam video during a GoToMeeting session?

Users are indeed able to share their webcam video during GoToMeeting sessions, enhancing personal engagement. The video option...
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Setup and Installation

How Do I Download GoToMeeting?

GoToMeeting is an internet-based service that allows you to hold one on one video calls, conference video calls as well as...
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What are the system requirements to use GoToMeeting?

GoToMeeting requires specific system setups for optimal performance. For Windows, users need Windows 7 or later, with at least...
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Can I join a GoToMeeting without downloading the software?

Yes, individuals can join a GoToMeeting via a web browser without needing to download any software. A link and meeting ID from...
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Is GoToMeeting compatible with Mac computers?

GoToMeeting is compatible with Mac computers and offers a desktop application and web version for ease of use. Features like...
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Can I join a GoToMeeting from a web browser?

Yes, it is possible to join a GoToMeeting through a web browser without the need for downloads. This feature is useful for...
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Recording and Participants

Can I record a GoToMeeting session?

Yes, users can record GoToMeeting sessions for later reference. The meeting organizer can easily start the recording by...
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How many participants can join a GoToMeeting session?

GoToMeeting's participant capacity depends on the selected subscription plan, with standard plans supporting up to 150...
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