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GlassLock Customer FAQ

Top Answers & How-to Guides

How do I Contact GlassLock Customer Service?

The question we are asked most often is about how to talk to GlassLock customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about GlassLock customer service, get an answer now.
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Recent GlassLock Customer Questions

I'm looking for a replacement lid that is neither listed as out of stock but neither is it available online. I've contacted them several times, but can't get an answer.

We're really sorry to hear about your difficulty in getting a replacement lid for your GlassLock item. While we don't have control over stock availability, we suggest being patient and checking back on the website regularly. GlassLock typically replenishes its stock periodically, so the replacement lid you need might become available soon. Please keep in mind that delivery times can vary depending on the item and your location. We understand your frustration and appreciate your patience in this matter.
Asked Mar 9, 2024 10:24 PM

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Product Information

Do GlassLock containers have a warranty?

GlassLock containers generally have a warranty that ensures quality and covers defects in materials and workmanship. The...
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What happens if my GlassLock container breaks?

If a GlassLock container breaks, it generally shatters into small pieces, reducing injury risks. It is essential to clean the...
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What sizes of GlassLock containers are available?

GlassLock provides a wide variety of container sizes, ranging from approximately 3.2 cups for snacks to over 9.6 cups for...
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Where are GlassLock products manufactured?

GlassLock products are mainly produced in South Korea, utilizing borosilicate glass known for its durability and resistance to...
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What is the warranty policy on GlassLock items?

GlassLock generally offers a limited warranty for a year, covering defects in materials and craftsmanship for the original...
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Usage and Care

Do GlassLock containers help with food preservation?

GlassLock containers are engineered for food preservation with features like airtight seals and high-quality borosilicate...
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Can GlassLock containers be used for non-food items?

GlassLock containers, while primarily made for food storage, are versatile enough for non-food items as well. Their airtight...
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How should I store GlassLock containers?

To maintain GlassLock containers, store them by stacking them without lids to avoid warping. Ensure they are fully dry before...
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How do I clean my GlassLock containers?

Cleaning GlassLock containers is easy, involving removal of silicone seals and lids for thorough washing. Use warm, soapy water...
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Are GlassLock containers stackable?

GlassLock containers are designed to stack efficiently, optimizing storage space in kitchens. Properly fitting lids maintain an...
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Material and Safety

Are GlassLock lids BPA-free?

GlassLock lids are indeed free from BPA, prioritizing consumer safety by avoiding harmful chemicals. Their durable glass...
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Are GlassLock containers microwave-safe?

GlassLock containers are safe for microwave use due to their durable tempered glass design. They resist heat and prevent...
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What materials are GlassLock products made of?

GlassLock products primarily consist of durable borosilicate glass, which resists thermal shock and is safe for freezers,...
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Can I use GlassLock products in the oven?

GlassLock products are primarily for food storage, and while many containers are made of durable tempered glass suitable for...
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Can GlassLock storage be used in the dishwasher?

GlassLock storage containers are indeed dishwasher safe and can handle the heat and water of a dishwasher cycle, preferably...
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We look to the GlassLock issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
GlassLock issues reported to GetHuman

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