Beats Customer FAQ

Exposing your Beats earbuds to extreme cold or hot conditions could potentially damage them. The lithium ion batteries used in Beats products could degrade in such conditions, affecting their ability to hold a charge. Exposure to extreme cold can also damage the delicate diaphragm inside the earbuds, altering audio quality. Additionally, if the earbuds are suddenly transitioned from a very cold to a warm environment, condensation could form inside them, potentially causing further damage. Thus, we don't recommend storing Beats products in extremes of temperature like a deep freezer.