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GiftCards.com Customer FAQ

Top Answers & How-to Guides

What is GiftCards.com's Phone Number?

The question we are asked most often is about how to talk to GiftCards.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent GiftCards.com Customer Questions

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Gift Card Options

What types of gift cards are available?

GiftCards.com has a diverse range of gift cards, including traditional retail cards for specific stores, electronic gift cards...
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Can I personalize the gift card?

GiftCards.com provides various options for personalizing gift cards, including design selection and adding personal messages or...
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What denominations are available for gift cards?

GiftCards.com provides a wide selection of gift card denominations, often between ten and five hundred dollars. Customers may...
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Can I reload the gift card?

GiftCards.com does not offer reloading services for gift cards, as it primarily serves as a marketplace. The ability to reload...
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Can I purchase multiple gift cards in one transaction?

Yes, GiftCards.com permits the purchase of multiple gift cards in one transaction, allowing customers to easily add several...
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Fees and Expiration

What is the expiration date of the gift card?

The expiration date for gift cards varies by issuer and terms; some have no expiration, while others do. Certain state laws...
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What happens if I lose my gift card?

Losing a gift card may allow for recovery of its value if it is registered, as the issuer might replace it or transfer the...
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Can I return or refund a gift card?

The return or refund policy for gift cards usually depends on the retailer, and most gift cards are non-returnable and...
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Are there any fees associated with the gift card?

GiftCards.com offers various gift cards that may have different fee structures. Prepaid cards might have purchase or monthly...
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Usage and Restrictions

Can I use the gift card for online purchases?

Most gift cards are usable for online shopping, but the rules depend on the retailer. Generally, well-known retailers accept...
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Can I use multiple gift cards for a single purchase?

It is generally possible to use several gift cards for a single purchase, depending on the retailer's policy. Many allow...
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What should I do if my gift card doesn’t work?

If a gift card is not functioning, start by checking its balance and confirming it has been activated. Ensure it is used at an...
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Are there any restrictions on where I can use my gift card?

GiftCards.com provides various gift cards, each with specific terms that dictate usage restrictions. Such limitations usually...
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Can I check my gift card balance online?

You can verify your gift card balance online, depending on the retailer. Most major brands have online balance checks...
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Promotions and Offers

How can I find gift card offers for specific retailers?

To discover gift card deals for specific retailers on GiftCards.com, users should utilize the search bar on the homepage,...
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Do you have a mobile app for managing gift cards?

Currently, GiftCards.com does not have a specific mobile app for gift card management. However, customers can access the site...
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We look to the GiftCards.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
GiftCards.com issues reported to GetHuman
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