What should I do if my gift card doesn’t work?

If you find that your gift card does not work, there are several steps you can take to troubleshoot the issue. Begin by checking the balance on the gift card. Many retailers and gift card services, including GiftCards.com, provide online tools to help you check your balance. If you have not already done so, ensure that the card has been activated properly. Sometimes, cards may not be activated at the point of purchase, rendering them unusable until they are activated. Next, confirm that you are attempting to use the gift card at an eligible retailer or location. Some gift cards are restricted to specific stores or brands, while others can be used at multiple locations. It is important to verify the terms and conditions associated with the card to ensure it is valid for the intended purchase. If the card still does not work after verifying these details, try using the card for a smaller transaction, as some systems may have minimum purchase requirements. Additionally, check for any expiration dates or fees that may apply to the card. If the card continues to be unresponsive, it may be necessary to seek help. While it is not recommended to contact GiftCards.com directly, users can look on the current web page for contact information or support resources tailored to resolving gift card issues. There may be options for submitting inquiries or requests for assistance, ensuring that you receive the help needed to address any problems with the card.