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General Electric Customer FAQ

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What is General Electric's Phone Number?

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Recent General Electric Customer Questions

I have a GE clothes washer, model GCVH6260FWW on which I have changed the electronic control board. Now, all I see in the display are 3 horizontal green bars and door locked. Could you please tell me how to re-start the washer ?

After replacing the electronic control board on your GE washer, there are a few steps you should follow to restart your machine. Firstly, unplug the washing machine from the power source to reset the electronics, wait for about a minute, then plug it back in. Secondly, press the 'Power' button to wake up your machine. If, after these steps, the machine display still shows the horizontal green lines and the 'door locked' sign, it could imply a communication issue between the control board and other components of the washer. In such a case, please consult with a professional technician for further assistance. It's always important to ensure safe and accurate repairs.
Asked May 16, 2024 5:56 PM

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Customer Support

How Do I Contact Customer Support for General Electric?

Whether you are an individual consumer, business, interested in a career with General Electric (GE) or the press, you can reach...

Where can I find authorized GE repair technicians?

To find certified GE repair technicians, visiting the official General Electric website is best. There, you will find a section...

Does General Electric offer any customer support resources online?

General Electric does offer extensive online customer support resources across its various sectors, including troubleshooting...

What should I do if I have issues with installation?

If installation issues arise with General Electric products, it is advisable to read the installation manual thoroughly for...

How does GE handle customer feedback on new products?

General Electric values customer feedback on new products, actively gathering it through surveys, focus groups, and online...

Products and Services

What products does General Electric manufacture?

General Electric manufactures a diverse array of products across several areas, including aviation engines, medical imaging...

Can I purchase General Electric products directly from the company?

General Electric products cannot be bought directly from the company. Instead, they are available through authorized retailers...

Can I upgrade my GE appliance with new technology?

Upgrading a GE appliance with new technology depends on the model and desired features. While newer models often have smart...

What types of products qualify for GE's rebate programs?

General Electric offers rebate programs for energy-efficient appliances, lighting, and heating systems. These typically include...

Are there any subscription services for GE appliance maintenance?

Currently, General Electric does not have a specific subscription service for appliance maintenance. However, they do offer...

Maintenance and Training

Does General Electric offer any customer training programs?

General Electric offers a variety of customer training programs across its product lines, focusing on effective usage and...

How can I access GE’s user manuals and product guides?

To access General Electric's user manuals and product guides, one can visit the product support section on the official...

What are the steps for replacing parts in GE appliances?

Replacing parts in GE appliances involves identifying the faulty part, gathering tools, and ensuring safety by disconnecting...

Are GE appliances energy-efficient, and how do I know?

General Electric, known as GE Appliances, prioritizes energy efficiency in their designs. Checking for the Energy Star label,...

Is there an app to manage my GE smart appliances?

General Electric provides the "GE Appliances App," which allows users to manage smart appliances from their smartphones. The...

What is the best way to maintain General Electric appliances?

To keep General Electric appliances functioning well, regular cleaning, filter checks, and following the user manual are...

Does General Electric offer eco-friendly product options?

General Electric emphasizes sustainability across its product lines, providing energy-efficient appliances, renewable energy...

Policies and Recycling

What is General Electric's return policy?

General Electric's return policy varies by product category and purchase location, typically allowing returns within around...

Are there any recalls on General Electric products?

General Electric regularly evaluates its products for safety and issues recalls when hazards are identified. They cover various...

What recycling programs does General Electric participate in?

General Electric engages in multiple recycling initiatives across its various sectors. GE Appliances focuses on responsibly...

What is General Electric's warranty policy?

General Electric's warranty policy differs by product type, generally offering a limited warranty for defects. Major appliances...
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