How Do I Contact Customer Support for General Electric?

For over 125 years, General Electric (GE) has been a leader in major home appliances. As the owner of a GE appliance, you may have questions, concerns or issues with your purchase and want assistance in resolving those issues. How do you contact customer support for General Electric?

There are two ways to contact GE, online and via telephone, and each are outlined below.

Online Inquiries

You can contact General Electric online by doing the following:

1. Open General Electric's website in your browser.
2. Move your cursor over "About Us" to open a drop-down menu.
3. From the menu select "Contact us."
4. Choose the type of inquiry that best suits your needs: General Inquiry, Business, Consumers, Careers, or Press.

General Inquiry

If you are making a general inquiry, select "General Inquiry" from the menu options, then complete these steps:

1. Select your relationship with GE.
2. Choose the subject you wish to inquire about.
3. Pick the area of interest.
4. Follow the link provided to get general information.

Business Inquiry

If you are a business owner needing information on GE products, do the following:

1. Click on "Business" in the menu options.
2. Choose from the three selections under "I am interested in..."
3. Enter the subject of the inquiry.
4. Fill out the form that appears.
5. Confirm you are not a robot.
6. Submit the inquiry.

Consumer Inquiry

If you are a consumer with questions, you can start here by doing these steps:

1. Click on "Consumers" in the menu options at the top of the page.
2. Choose the correct area: home appliances, lighting, consumer electronics, generator systems, sealants, or personal healthcare.
3. Choose the correct option in the pop-up window.
4. Follow the prompts from your selection.

Careers

If you are interested in a career with GE, check out their career openings here:

1. Select "Careers" from the menu options.
2. Enter your current relationship with GE.
3. Select "Careers" as the subject.
4. Click on the area of interest.
5. Follow the prompts.

Press

If you are a member of the press and need to get in touch with someone at GE, follow these steps:

1. Select "Press" from the menu options at the top of the page.
2. Choose the division you are interested in contacting.
3. Key in your contact information and message.
4. Confirm you are not a robot.
   
5. Submit your inquiry.

Telephone Contact

Another way to contact General Electric is via telephone. Contact customer support here for information, troubleshooting or to schedule repairs.

When you have questions or issues with your GE appliance or equipment, you can get support online or you can call customer support to resolve the issues. For more information or assistance, contact General Electric here.