What integrations are available with Freshdesk?

Freshdesk offers a wide range of integrations to enhance its functionality and streamline customer support processes. It seamlessly integrates with popular third-party tools such as CRM systems like Salesforce, HubSpot, and Pipedrive for efficient customer interaction management. Social media platforms including Facebook and Twitter can also be integrated to consolidate support inquiries from various channels. Collaboration tools like Slack and Microsoft Teams can be connected to ensure effective team communication and coordination. Freshdesk's integration with JIRA facilitates bug tracking and helps in resolving customer issues promptly. Moreover, it provides payment gateway integrations like PayPal and Stripe for smooth invoice processing. Additionally, Freshdesk can be integrated with multiple e-commerce platforms, such as Shopify and Magento, for better order management and product support. These integrations empower businesses to provide exceptional customer support while seamlessly integrating Freshdesk into existing workflows.