What is the cancellation policy?
Asked a year ago
Our cancellation policy at Four Points by Sheraton aims to provide our guests with flexibility and peace of mind. For reservations made directly through our website or call center, cancellation is free of charge up to 24 hours before the scheduled arrival date. For bookings made through third-party websites or travel agents, please refer to their terms and conditions for cancellation policies. Failure to cancel within the specified time frame or no-shows may result in a one-night penalty charge to the credit card on file. We understand that unforeseen circumstances can occur, and our goal is to accommodate our guests as best as possible. For further clarification or assistance regarding our cancellation policy, please reach out to our friendly customer service team.
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