What is the hotel's cancellation policy?
Asked 6 months ago
The hotel's cancellation policy allows guests to cancel their reservation free of charge up to 24 hours prior to the scheduled check-in time. If cancellation occurs within 24 hours of the check-in time, a one-night penalty will be applied to the provided credit card. For non-refundable bookings or reservations made during specific promotions, cancellations and modifications are not permitted, and the total reservation cost will be charged to the credit card used for booking. To cancel a reservation, guests can contact the hotel's reservations department directly or use the online booking management tool. Please ensure to check the specific cancellation policy when making a reservation as it may vary based on the rate type and any ongoing promotions.
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