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FTX Customer FAQ

Top Answers & How-to Guides

How do I Contact FTX Customer Service?

The question we are asked most often is about how to talk to FTX customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I register for an FTX account?

To create an FTX account, users should visit the official website and find the registration button on the homepage. They will...

How do I deposit funds into my FTX account?

To deposit funds into an FTX account, users must log in and navigate to the "Wallet" or "Funds" section to find the deposit...
Ask any question you have about FTX customer service, get an answer now.
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Recent FTX Customer Questions

How can I print the signature page of my return?

As an assistant for FTX, I can only provide guidance about topics related to FTX crypto exchange. Unfortunately, I cannot advise about printing the signature page of your return as it's not related to services offered by FTX. You might want to refer to the relevant sources or authorities for the correct information on this other topic.
Asked May 3, 2024 3:36 PM

Help me with my FTX customer service issue

Trading Features

What are the trading fees on FTX?

FTX has a tiered fee structure based on user trading volume over a thirty-day period, including taker and maker fees. Fees are...
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Can I use leverage when trading on FTX?

Yes, FTX allows leverage in trading through margin trading, enabling users to borrow funds for larger positions. While this can...
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What assets can I trade on the FTX platform?

FTX provides a wide range of trading options, including major cryptocurrencies like Bitcoin and Ethereum, assorted altcoins,...
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Platform Overview

What is FTX and what services does it offer?

FTX is a cryptocurrency exchange founded in 2019, offering services for individual and institutional traders. It facilitates...
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What is the FTX mobile app?

The FTX mobile app is designed for trading cryptocurrencies and derivatives on smartphones and tablets, offering a...
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Can I create a demo account on FTX?

FTX does not provide a conventional demo account but offers a testnet for users to practice trading without real funds. To use...
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Account Management

How do I register for an FTX account?

To create an FTX account, users should visit the official website and find the registration button on the homepage. They will...
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Can I access customer support on FTX?

FTX offers customer support to assist users with their needs. Support options, including a help center and contact details, can...
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What happens if I forget my password?

If a user forgets their FTX password, they can reset it by selecting "Forgot Password" on the login page and entering their...
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Funds Management

How do I deposit funds into my FTX account?

To deposit funds into an FTX account, users must log in and navigate to the "Wallet" or "Funds" section to find the deposit...
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What is the withdrawal process on FTX?

The withdrawal process on FTX includes logging in, choosing a cryptocurrency, entering the amount, and providing the wallet...
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Accessibility

Is FTX available in my country?

To find out if FTX operates in your country, it is advisable to review local regulations concerning cryptocurrency exchanges,...
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Are there educational resources for traders on FTX?

FTX offers various educational resources aimed at enhancing traders' knowledge of cryptocurrency trading and financial markets....
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Security and Safety

What security measures does FTX have?

FTX has implemented numerous security measures to protect user assets and information. These include advanced encryption for...
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How do I set up two-factor authentication on FTX?

To activate two-factor authentication (2FA) on FTX, users should log into their account and access the security settings. They...
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We look to the FTX issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
FTX issues reported to GetHuman

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