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Equifax (Canada) Customer FAQ

Top Answers & How-to Guides

What is Equifax (Canada)'s Phone Number?

The question we are asked most often is about how to talk to Equifax (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a credit freeze or fraud alert on my account?

Individuals can indeed initiate a credit freeze or fraud alert with Equifax Canada. A credit freeze limits access to one's...
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Recent Equifax (Canada) Customer Questions

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Identity Theft Protection

How can I protect myself from identity theft?

To protect against identity theft, individuals should secure personal information, use strong passwords, enable two-factor...
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How is sensitive information protected by Equifax Canada?

Equifax Canada safeguards sensitive information using multiple strategies, including encryption to secure data and strict...
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Credit Report Information

What information do I need to provide to obtain a credit report?

To obtain a credit report from Equifax Canada, individuals must typically provide their full name, date of birth, and address...
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How long does it take to receive a credit report from Equifax Canada?

When a person requests a credit report from Equifax Canada, the response time varies by request method. Online requests are...
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Can I dispute information on my credit report?

Individuals have the right to contest any inaccuracies or incomplete details on their credit report. Equifax Canada permits...
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How often is my credit report updated by Equifax Canada?

Equifax Canada updates credit reports approximately every 30 to 45 days based on lenders' reporting habits. Changes reported by...
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Are there any fees for accessing my credit report?

Equifax Canada allows one free access to your credit report each year, enabling you to verify your credit information. However,...
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What steps should I take if I find incorrect information on my credit report?

To address incorrect information on their Equifax Canada credit report, individuals should first obtain a copy of their report....
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Credit Score Insights

What is a credit score and how is it calculated?

A credit score signifies an individual's ability to repay debts and influences their access to loans and credit. Canadian...
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What is the difference between a credit report and a credit score?

A credit report is a detailed document outlining an individual's credit history and financial details, while a credit score is...
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How can I improve my credit score?

To enhance a credit score, it is important to pay bills on time, keep credit card balances low, avoid multiple new credit...
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What are the consequences of having a low credit score?

A low credit score can lead to significant consequences, such as trouble obtaining loans, higher interest rates, challenges in...
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Credit Services Offered

Can I request a credit freeze or fraud alert on my account?

Individuals can indeed initiate a credit freeze or fraud alert with Equifax Canada. A credit freeze limits access to one's...
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Does Equifax Canada provide credit monitoring services?

Equifax Canada indeed offers credit monitoring services that allow individuals to track their credit scores and reports....
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How can I enroll in Equifax Canada’s credit monitoring service?

To enroll in Equifax Canada's credit monitoring service, visit their official website for information. You will need to create...
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We look to the Equifax (Canada) issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Equifax (Canada) issues reported to GetHuman
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