Eero Customer FAQ

To set up an administrator for your guest Wi-Fi on Eero, open the Eero app and go to the Settings tab. From there, select "Guest Network" and enable it if it's not already activated. You can then customize the guest network name and password. The administrator of the Eero network will have control over the guest Wi-Fi settings. Make sure the primary account holder sets the permissions properly within the app for any additional users.

Eero 6 Wi-Fi extenders are compatible with all Eero routers. Any Eero system, including Eero, Eero Pro, and Eero 6 series devices, will work seamlessly together.

This could be due to a couple of reasons. One reason could be a recent update to your Eero devices which has reset certain settings and requires you to go through the setup process again. Another reason could be related to a network disruption, which made your Eero router 'forget' its settings, prompting you to re-set your network configurations. It's advisable to follow the instructions and complete the set-up again. If you're still experiencing difficulties with it, you may need to reset your Eero devices or contact Eero's support team.