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E-ZPass Virginia Customer FAQ

Top Answers & How-to Guides

What is E-ZPass Virginia's Phone Number?

The question we are asked most often is about how to talk to E-ZPass Virginia customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a mobile app for managing my E-ZPass Virginia account?

E-ZPass Virginia does not have a specific mobile app for account management, but users can effectively manage their accounts...

How can I deactivate my E-ZPass Virginia account if needed?

To deactivate an E-ZPass Virginia account, one usually logs into the online management portal to initiate the process and...
Ask any question you have about E-ZPass Virginia customer service, get an answer now.
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Recent E-ZPass Virginia Customer Questions

How to properly install my transponder

To install your E-ZPass transponder, clean and dry the inside of your windshield. Position the transponder behind the rearview mirror, ideally at least one inch below the tinted section, and at least one inch away from any metal surfaces. Peel the backing off the fasteners and press the transponder firmly against the glass for a few seconds to ensure it sticks properly.
Asked Aug 6, 2024 3:00 AM

Help me with my E-ZPass Virginia customer service issue

How E-ZPass Works

How does E-ZPass Virginia work?

E-ZPass Virginia facilitates electronic toll payments for users via a transponder, which is mounted on the vehicle's...
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What are the benefits of using E-ZPass Virginia?

E-ZPass Virginia offers numerous advantages such as convenience by allowing users to pass through tolls without stopping,...
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Can I use my E-ZPass Virginia transponder in other states?

E-ZPass Virginia transponders can be used in numerous states that are part of the E-ZPass network, allowing travel on toll...
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Using E-ZPass

Where can I use my E-ZPass Virginia transponder?

E-ZPass Virginia transponders are usable at multiple toll locations in Virginia and several other E-ZPass states, including...
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What are the payment options for E-ZPass Virginia?

E-ZPass Virginia provides various payment methods, including online payments, automatic replenishment with debit or credit...
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What are the fees associated with using E-ZPass Virginia?

E-ZPass Virginia users should note that fees include an initial transponder charge, variable tolls based on usage, and...
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Can I use my E-ZPass Virginia account to pay for tolls in other states?

E-ZPass Virginia can be used for toll payments in several states that are part of the E-ZPass network, including New York, New...
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Are there any discounts for frequent users of E-ZPass Virginia?

E-ZPass Virginia does offer discounts for frequent users, including a Discount Program for regular toll facility travelers....
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Managing Your Account

Is there a mobile app for managing my E-ZPass Virginia account?

E-ZPass Virginia does not have a specific mobile app for account management, but users can effectively manage their accounts...
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How can I deactivate my E-ZPass Virginia account if needed?

To deactivate an E-ZPass Virginia account, one usually logs into the online management portal to initiate the process and...
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How can I check my account balance for E-ZPass Virginia?

To check the balance for E-ZPass Virginia, individuals should go to the official website where they can log in to their account...
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How do I register my vehicle with E-ZPass Virginia?

To register a vehicle with E-ZPass Virginia, one needs to get a transponder online or at retail spots, then link it to vehicle...
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Can I link multiple vehicles to one E-ZPass account?

E-ZPass Virginia permits customers to connect several vehicles to one account, which is beneficial for those with multiple...
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Transponder Issues

What is the process for replacing a lost or stolen transponder?

When a transponder is lost or stolen, the first step is to report it to protect the account. Customers should find the contact...
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What do I do if I have issues with my transponder?

In case of transponder issues with E-ZPass Virginia, secure installation is crucial. Ensure it is mounted correctly and free...
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We look to the E-ZPass Virginia issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
E-ZPass Virginia issues reported to GetHuman
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