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Royal Caribbean Cruise Lines Customer FAQ

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What is Royal Caribbean Cruise Lines's Phone Number?

The question we are asked most often is about how to talk to Royal Caribbean Cruise Lines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Destinations and Itineraries

What destinations does Royal Caribbean Cruise Lines sail to?

Royal Caribbean Cruise Lines provides a broad selection of destinations, primarily focusing on the Caribbean, but also...
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Can I purchase shore excursions through Royal Caribbean?

Royal Caribbean offers a wide selection of shore excursions that guests can book online before their cruise or onboard the ship...
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Booking and Reservations

Can I cancel or change my reservation?

Royal Caribbean allows for the cancellation or modification of reservations, but fees or penalties may apply, dependent on the...
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What is the check-in process like before boarding the ship?

The check-in process for Royal Caribbean cruises is streamlined for efficiency, encouraging online check-in prior to arrival....
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Dining and Cuisine

What is the dress code for dining on board?

Royal Caribbean Cruise Lines has various dress codes for dining, with casual attire being the norm for most evenings. On...
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What dining options are available on the ship?

Royal Caribbean Cruise Lines provides a wide variety of dining choices, including complimentary venues and specialty...
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How can I find information about onboard dining options?

To find details about dining options aboard Royal Caribbean, visit their official website. It provides extensive information on...
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Policies and Regulations

Are there any age restrictions on Royal Caribbean cruises?

Royal Caribbean Cruise Lines enforces age policies for the safety of its guests. Children under eighteen must be with a parent...
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Can I bring my own alcohol on board?

Royal Caribbean allows guests to bring a maximum of two sealed bottles of wine or champagne in their carry-on luggage, which...
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What should I pack for my Royal Caribbean cruise?

Packing for a Royal Caribbean cruise involves considering the length and location of the trip. Casual clothing is suitable for...
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What health and safety measures are in place on Royal Caribbean ships?

Royal Caribbean Cruise Lines has a variety of health and safety protocols to protect guests and crew, including enhanced...
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What are the procedures for disembarking at ports of call?

Disembarking at ports of call on Royal Caribbean involves following specific procedures outlined in materials provided to...
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What accommodations are available for guests with disabilities?

Royal Caribbean Cruise Lines offers a range of accommodations for guests with disabilities, including accessible staterooms,...
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Onboard Experience

What activities and entertainment are available on board?

Royal Caribbean Cruise Lines provides a diverse array of activities and entertainment for all ages. Guests can enjoy thrilling...
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Are there any kids’ clubs and programs available on board?

Royal Caribbean provides extensive youth programs and kids' clubs for ages three to seventeen, such as Adventure Ocean. Each...
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Gratuities and Costs

Are gratuities included in the price of the cruise?

Gratuities are generally not included in the cruise fare with Royal Caribbean, and guests are expected to pay daily tips for...
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Is Wi-Fi available on board and how much does it cost?

Royal Caribbean ships offer Wi-Fi through a service called Voom, which features various packages. The surf package covers...
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