How Do I Change a Booking with Dollar Rent-A-Car?
This article outlines how to make a change to your car rental booking on Dollar Rent-A-Car's website. The article touches on what information can be changed or updated on your booking, and how to request a refund. The article advised readers of what administrative fees are assessed when canceling a booking and the window in which to make changes.
When going on a road trip, there are a number of reasons you may want to rent a vehicle rather than use your own, or you are flying into an area and wish to rent a vehicle for the duration of your stay. Dollar Rent-A-Car gives you a variety of cars and trucks to choose from that won't bust your budget. Dollar Rent-A-Car also recognizes that sometimes travel plans change, meaning you will have to change your car rental booking. How do you change your booking with Dollar Rent-A-Car? You can make changes by contacting customer service here, and you can read below on how to update your car rental booking.
What You Can Change
Below is a list of items you can change on your Dollar Rent-A-Car booking:
- Name
- Optional extras
- Vehicle type
- Dates/times
- Location
- Flight information
Changes can be made up to your scheduled pick-up time, and all changes are subject to availability. The earlier you know you will need to make a change to your booking, the more likely you are to get the upgrades or changes you need.
How to Make Changes
Making changes is a simple process. From Dollar Rent-A-Car's website select Manage Booking. This will prompt you to log in. Once you've logged into your account, select Amend/Update Booking. Here you will be able to make any changes you need to for your car rental. While Dollar Rent-A-Car doesn't charge an administration fee for updating bookings, if you change the type of vehicle or length of time of your rental, that will impact your overall rental price. Also, if booking rates have changed from the date you originally booked your car, it will reflect in the changes. If you have pre-paid, all money you have already paid will be transferred to the updated booking, so you will only have to pay the balance if any. If you overpaid, you will be issued a refund.
Canceling a Booking
If you need to cancel your Dollar Rent-A-Car booking, you will select Manage Booking from the company website and select Cancel on the menu. This will guide you through the steps to cancel your booking. Cancelations can be made up to 24 to 48 hours prior to your pick-up time. If you cancel within 24 to 48 hours of pick-up, you will be charged an administration fee. Once your pick-up time has passed, you cannot cancel your booking. If cancelations are made before the 24 to 48-hour pick-up window, a $50 fee will be assessed. If the cancellation is made within that 24-to-48-hour window, a $100 fee will be assessed. Refunds are usually made within five to 10 business days depending on your bank.
When plans change, updating your rental car booking is easy and convenient. Contact Dollar Rent-A-Car customer service here for more information and assistance.
Keywords: Dollar Rent-A-Car, car rental, car rental booking
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