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Direct Line Insurance Customer Service
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FAQ
Updated
May 3, 2024
Direct Line Insurance Customer FAQ
Top Answers & How-to Guides
What is Direct Line Insurance's Phone Number?
The question we are asked most often is about how to talk to Direct Line Insurance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What payment options are available?
Direct Line Insurance offers various payment options to suit customers' preferences. You can choose to pay annually or spread the cost...
Ask any question you have about Direct Line Insurance customer service, get an answer now.
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Insurance Offerings
What types of insurance do you offer?
Direct Line Insurance offers a comprehensive range of insurance policies to cater to various needs. Our diverse product lineup includes...
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Policy Amendments
Can I amend my policy online?
Yes, you can easily amend your policy online with Direct Line Insurance. Our user-friendly online portal allows you to make changes...
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No Claims Discount
What is the no claims discount?
A no claims discount (NCD) is a reward given to policyholders who haven't made any claims on their insurance policy during a specific...
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Can I transfer my no claims discount from another insurer?
Yes, you can transfer your no claims discount from another insurer to Direct Line Insurance. We understand the value of your no claims...
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Excess Explanation
What is the excess and how does it work?
The excess is the amount of money you agree to pay towards a claim before your insurance coverage kicks in. It is a standard component...
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Breakdown Cover
Do you offer breakdown cover?
Yes, at Direct Line Insurance, we offer comprehensive breakdown cover to help you in case of any roadside emergencies. We understand...
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Vehicle Changes
Can I change the vehicle on my policy?
Yes, you can change the vehicle on your policy with Direct Line Insurance. They understand that circumstances may change, and you may...
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Payment Options
What payment options are available?
Direct Line Insurance offers various payment options to suit customers' preferences. You can choose to pay annually or spread the cost...
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Help me with my Direct Line Insurance customer service issue
Ask any question you have about Direct Line Insurance customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Direct Line Insurance
Insurance Offerings
Policy Amendments
No Claims Discount
Excess Explanation
Breakdown Cover
Vehicle Changes
Payment Options
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All Companies
›
Direct Line Insurance Customer Service
›
FAQ
Updated
May 3, 2024