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Dewalt Tools Customer FAQ

Top Answers & How-to Guides

What is Dewalt Tools's Phone Number?

The question we are asked most often is about how to talk to Dewalt Tools customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Warranty Information

What is the warranty on Dewalt Tools?

Dewalt Tools generally provide a three-year limited warranty covering material defects and workmanship, plus a one-year free...
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Can I register my Dewalt Tools for warranty online?

Users are able to register their Dewalt tools for warranty coverage online through the official website. This process requires...
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Purchasing Dewalt Tools

Where can I buy Dewalt Tools?

Dewalt Tools are widely available at major retailers like Home Depot and Lowe's, as well as online through platforms like...
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What is the return policy for Dewalt Tools?

Dewalt Tools has a clear return policy, allowing products bought from authorized sellers to be returned within around thirty...
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Tool Compatibility

Are Dewalt Tools compatible with other brands' accessories?

Dewalt Tools are generally designed for compatibility with various accessories from other brands, particularly when they meet...
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Can I use Dewalt batteries from older models in the newer ones?

Dewalt batteries from older models may not be compatible with newer tools, as compatibility is based on the battery platform...
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Tool Features

What is the difference between brushed and brushless Dewalt Tools?

The main difference between brushed and brushless Dewalt Tools is their motor technology, which affects performance and...
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Do Dewalt Tools come with a charger?

Dewalt Tools often include a charger when sold in kits that contain a battery, but standalone purchases may not come with one....
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Do Dewalt Tools come with a carrying case or bag?

Dewalt Tools may or may not include a carrying case or bag, depending on the specific tool and its intended purpose. Larger...
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What innovations does Dewalt offer in their tool technology?

Dewalt continually enhances tool technology with innovations such as FLEXVOLT batteries that adapt voltage, smart features like...
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Safety Guidelines

Are there any safety precautions I should take when using Dewalt Tools?

When using Dewalt Tools, prioritizing safety is essential. This includes wearing personal protective gear like goggles and...
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Are there any specific safety certifications for Dewalt Tools?

Dewalt Tools prioritizes safety and meets various safety certifications, including those from Underwriters Laboratories, ANSI,...
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Maintenance and Support

How can I find replacement parts for Dewalt Tools?

To find replacement parts for Dewalt Tools, individuals can visit the Dewalt website, where they can search for specific parts...
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What maintenance is recommended for Dewalt Tools?

To maintain Dewalt Tools effectively, users should clean the tools after each use, check for loose parts, and lubricate as...
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We look to the Dewalt Tools issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Dewalt Tools issues reported to GetHuman
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