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What is the return policy for Dewalt Tools?

Asked 2 years ago
Dewalt Tools has a straightforward return policy designed to provide customers with confidence in their purchases. Generally, products that were purchased directly from Dewalt or authorized retailers can be returned within a specified timeframe, usually around thirty days from the date of purchase. It is important to note that the items returned must be in their original condition, including packaging, to qualify for a full refund or exchange. However, there are certain exceptions to the policy. For instance, specialty items, such as custom or special-order products, may not be eligible for return. Additionally, Dewalt's warranty policies cover specific defects in materials and workmanship, which applies to their power tools and accessories. For customers seeking to return items, it is advisable to keep the original receipt or proof of purchase, as it may be required for processing returns or exchanges. To find detailed information about specific items, including tools or accessories, it is helpful to review the return policy available on Dewalt's official website. This resource will provide the most up-to-date guidance on any restrictions or conditions that might apply. Therefore, visiting the current web page can ensure that customers are aware of all necessary details before attempting a return.
Answered Jul 13th 2025

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