What is the average response time for service requests?
Asked 6 months ago
At Delmarva Power & Light Company, we pride ourselves on delivering efficient and timely service to our valued customers. Our average response time for service requests is highly dependent on various factors, such as the nature of the request, location, and current workload. However, we strive to address all service requests promptly and with utmost diligence. On average, our response time ranges from a few hours to a maximum of 24 hours for non-emergency requests. For emergency situations, such as power outages or hazardous conditions, we prioritize immediate action and aim to restore services as quickly as possible. We prioritize customer satisfaction and ensure that our dedicated team of professionals is readily available to assist you in a timely and effective manner.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
Need to call Delmarva Power & Light Company?
If you need to call Delmarva Power & Light Company customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Delmarva Power & Light CompanyDelmarva Power & Light Company
Find a list of many popular Delmarva Power & Light Company questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Delmarva Power & Light CompanyDelmarva Power & Light Company Customer Service FAQAsk a QuestionWas this page helpful?Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!